Inspired by you.
In a social media driven society Customer Service is the most influential tool your company has at its disposal. Whether it is generating a new customer base or increasing brand loyalty in your existing consumers. Listening to your customers and responding effectively is as important as the products and services you provide.
Training Inspired's powerful customer communication programmes will provide the skills and passion your teams need to create impactful communication through all channels to positively influence your public voters and drive additional revenue
DEVELOPING EXCELLENCE IN CUSTOMER SERVICE
CREATING CONSUMER LOYALTY
Currently collaborating in a year long project with hospitality giant Travelodge. The programme is aimed at developing the Customer Service impact across the UK, alongside the launch of their new product 'SuperRooms'. Additional ROI has been generated through customer upgrades as a result of increased NPS and feedback.
Training Inspired was founded by Kate (Horey) in 2007, who is a leading expert in creating excellent Public Relations and company success through Customer Service Training and positive impact Coaching. Kate has over 7 years of experience in driving enhanced results through training, and specializes in customer relationships, consumer and product understanding and positive problem resolution in high-performing companies.